Definitions
- “Company,” “We,” “Our,” “Us” refers to Lens Uncle Private Limited.
- “Customer,” “You,” “Your” refers to the person accessing our website or purchasing our products/services.
- “Website” refers to http://lensuncle.com.
2. Use of Website
- You must be at least 18 years old to use our services or make a purchase.
- You agree to use the website for lawful purposes only and not to engage in any fraudulent or illegal activity.
- We reserve the right to modify or discontinue our website and services at any time without prior notice.
3. Products & Services
- All products displayed on the website are subject to availability.
- We strive to ensure product descriptions and images are accurate, but we do not guarantee that all information is error-free.
- Prescription eyewear orders require accurate prescription details from customers.
4. Pricing & Payments
- Prices listed on our website are in Indian Rupees (INR) and are subject to change without prior notice.
- Payments must be made in full at the time of purchase using available payment methods.
- We are not responsible for any additional charges applied by banks or payment gateways.
5. Order Cancellation & Refund Policy
- Orders once placed cannot be canceled unless explicitly mentioned.
- Refunds will only be processed for damaged or defective products, subject to verification.
- Customers must report any issues within 48 hours of receiving the product.
6. Shipping & Delivery
- We aim to deliver orders within the estimated time frame; however, delays may occur due to unforeseen circumstances.
- Customers must provide accurate delivery information. We are not responsible for incorrect addresses leading to delivery failures.
7. Warranty & Liability
- Lens Uncle provides warranties only on specific products, as per the manufacturer’s terms.
- We shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
8. Intellectual Property
- All content, logos, and trademarks displayed on this website are owned by Lens Uncle and are protected under intellectual property laws.
- You are not allowed to reproduce, distribute, or modify any content from our website without prior written consent.
9. Privacy Policy
- Your use of our website is also governed by our Privacy Policy, which details how we collect, use, and protect your data.
- By using our website, you consent to our data practices outlined in the Privacy Policy.
10. Governing Law & Dispute Resolution
- These terms and conditions are governed by the laws of India.
- Any disputes shall be resolved through arbitration in Haryana, India.
11. Contact Information
For any questions or concerns regarding these terms and conditions, please contact us at:
Lens Uncle
Address: KISNA OPTICAL PRIVATE LIMITED, OLD JHAJJAR ROAD, KRISHNA HOSPITAL, CHARKHI DADRI, BHIWANI, HARYANA – INDIA 127306
Email: support@lensuncle.com
Phone: +91-88832-50222